Our goal is for you to be 100% satisfied with your purchase from The Legits. If for any reason you are not satisfied we would be happy to do an exchange or return for you.
If you purchased an item(s) from thelegits.com and want to exchange it for a different color, size or style, you can do so by returning the item(s), within 14 days of receiving the shipment, to the address below with a copy of your original receipt and a written explanation of the items you would like. Please contact our customer service department prior to returning the item to check availability. Item(s) being sent back for exchange must be in new, unused condition with original tags still attached. We will ship the new items to the original ship to address at no extra charge. All exchanges are dependent on current stock. Please check availability on thelegits.com or email us at firstname.lastname@example.org.
Item(s) purchased from thelegits.com must be returned in new, unused condition with original tags still attached in order to receive a refund, within 30 days of receiving the shipment. Limited edition items and items purchased on sale can not be returned for a refund.
To return an item(s) from a refund just send it to the address below with a copy of the original invoice and a written explanation of why the item(s) is being returned. A refund will be issued in the original form of payment. Please note that we cannot refund the original shipping charges and all returns are subject to a 5% restocking fee.
If you would like to return a product that you already bought and would like to exchange it for a smaller or bigger size product (for example, pants with bigger or smaller size), you will be responsible for shipping fees of the returned product from your home to our warehouse, and we will pay for shipping of new product to your home. However, this only applies if you return a product for the first time. If you try to return and exchange a product for a second or more time, you will be responsible for all shipping fees to and from our warehouse of the returned and new merchandise.
All returns and exchanges should be shipped via insured mail in a secure package to the following address:
The Legits, s.r.o.
831 06 Bratislava
Once we receive your returned package, please allow 1-2 weeks for processing. In case of refunds, we will send you an email notification when your refund has been processed. Shipping fees are non-refundable.
If your package is returned due to reasons such as an incorrect address is provided during checkout or package is not called for or is refused, you will be responsible for the shipping fees associated with the re-shipment of your order to the correct address.